The National DPP Registry operates on a zero-human-intervention model. All support is handled by the AI Consensus Chain and automated response systems. For billing disputes and urgent compliance matters, direct email channels are monitored daily.
For questions about passport minting, CIPC onboarding, platform access, and technical issues. Our AI-powered support system responds within 2 hours. Complex technical queries are escalated to the human review queue within 24 hours.
Send Email →For invoice requests, subscription management, refund enquiries, and payment disputes. Please include your order reference number (found in your Stripe receipt with descriptor LINKDADDY DPP REGISTRY).
Send Email →For EU ESPR compliance queries, POPIA data subject access requests, CIPC verification disputes, and government/institutional partnership enquiries. Response within 2 business days.
Send Email →Inbound calls are handled by the National Registry AI Auto-Responder. The system captures your CIPC registration number and email address, then routes your query to the appropriate automated workflow. For complex matters, email is the preferred channel.
The EU Central DPP Registry activates on July 19, 2026. South African exporters without a forensically hardened passport face immediate customs rejection and fines of up to 4% of annual turnover. If you have an urgent compliance requirement, email [email protected] with subject line URGENT: EU DEADLINE.
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